Move37 AIMove37 AI

Terms and Conditions

Last Updated: August 20, 2025

Important Notice

By accessing or using Move37 AI Technologies Pvt Ltd's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

Welcome to Move37 AI Technologies Private Limited ("Move37 AI Technologies Pvt Ltd," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, software development services, IT consulting services, and any related services (collectively, the "Services").

By accessing our website, engaging our services, or entering into a service agreement with us, you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms.

Effective Date and Updates

These Terms are effective as of the date last updated above. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Description of Services

Move37 AI Technologies Pvt Ltd provides a comprehensive range of technology services, including but not limited to:

  • Software Development: Custom application development, web development, mobile app development
  • IT Consulting: Technology strategy, digital transformation consulting, system integration
  • Application Services: Application maintenance, testing, optimization, and support
  • Data Analytics: Business intelligence, data science solutions, and analytics consulting
  • Cybersecurity Services: Security assessments, implementation, and ongoing monitoring
  • Quality Assurance: Software testing, quality management, and process improvement

Service Delivery

All services are provided according to the specifications outlined in individual service agreements or Statements of Work (SOW) executed between Move37 AI Technologies Pvt Ltd and the Client.

3. User Obligations

As a client of Move37 AI Technologies Pvt Ltd, you agree to:

3.1 Accurate Information

  • Provide accurate, complete, and up-to-date information when requested
  • Promptly notify us of any changes to your contact information or project requirements
  • Ensure all information provided does not violate any third-party rights

3.2 Cooperation and Communication

  • Cooperate with our team and provide timely feedback during project development
  • Participate in scheduled meetings, reviews, and testing phases as required
  • Provide necessary access to systems, data, and personnel as needed for service delivery

3.3 Compliance

  • Comply with all applicable laws, regulations, and industry standards
  • Ensure your use of our services does not violate any third-party rights
  • Not use our services for any illegal, harmful, or unauthorized purposes

4. Intellectual Property Rights

4.1 Move37 AI Technologies Pvt Ltd's Intellectual Property

All intellectual property rights in our methodologies, frameworks, tools, templates, and proprietary technologies remain the exclusive property of Move37 AI Technologies Pvt Ltd.

  • Development methodologies and best practices
  • Proprietary software tools and frameworks
  • Technical documentation and processes
  • Website content, logos, and branding materials

4.2 Client Intellectual Property

We respect your intellectual property rights. Any pre-existing intellectual property owned by you remains your property. We will not claim ownership over your business data, content, or pre-existing systems.

4.3 Deliverables

Ownership of custom-developed deliverables will be specified in individual service agreements. Generally:

  • Custom software developed specifically for your business becomes your property upon full payment
  • Generic components, libraries, and frameworks remain Move37 AI Technologies Pvt Ltd's property
  • Documentation and source code ownership will be detailed in the SOW

5. Payment Terms

5.1 Pricing and Invoicing

  • All pricing is specified in individual service agreements or SOWs
  • Invoices are typically issued monthly or according to project milestones
  • All fees are exclusive of applicable taxes unless otherwise stated

5.2 Payment Terms

  • Payment is due within 30 days of invoice date unless otherwise agreed
  • Late payments may incur interest charges of 1.5% per month or the maximum allowed by law
  • We reserve the right to suspend services for overdue accounts

5.3 Expenses

Client will reimburse reasonable expenses incurred in connection with service delivery, including:

  • Third-party software licenses required for the project
  • Cloud hosting and infrastructure costs (if applicable)
  • Travel expenses when on-site work is required

6. Confidentiality

6.1 Mutual Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to:

  • Maintain strict confidentiality of all client information
  • Use confidential information solely for service delivery purposes
  • Implement appropriate security measures to protect confidential data
  • Not disclose confidential information to third parties without written consent

6.2 Data Security

We implement industry-standard security practices to protect your data:

  • ISO 27001 certified information security management practices
  • Regular security audits and vulnerability assessments
  • Encrypted data transmission and secure storage
  • Access controls and employee background checks

Data Protection Compliance

We comply with applicable data protection regulations including GDPR, CCPA, and Indian data protection laws. Please refer to our Privacy Policy for detailed information on data handling practices.

7. Limitation of Liability

7.1 Service Warranties

We warrant that our services will be performed in a professional manner consistent with industry standards. However:

  • We do not guarantee specific business outcomes or results
  • Software solutions are provided 'as is' with standard warranty terms
  • We will rectify any non-conforming work at no additional cost when reported within the warranty period

7.2 Limitation of Damages

To the maximum extent permitted by law:

  • Our total liability shall not exceed the total fees paid by the client in the 12 months preceding the claim
  • We shall not be liable for indirect, incidental, special, or consequential damages
  • We shall not be liable for loss of profits, data, or business interruption

7.3 Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond their reasonable control, including natural disasters, government actions, or technical failures of third-party services.

8. Termination

8.1 Termination for Convenience

Either party may terminate services with 30 days written notice. Upon termination:

  • Client will pay for all work completed up to the termination date
  • We will deliver all completed work products
  • Both parties will return or destroy confidential information

8.2 Termination for Cause

Either party may terminate immediately for material breach that remains uncured after 15 days written notice.

8.3 Effect of Termination

Termination does not affect:

  • Payment obligations for services already provided
  • Confidentiality obligations
  • Intellectual property rights
  • Limitation of liability provisions

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

Dispute Resolution

We encourage resolution of disputes through good faith negotiations. If necessary, disputes may be resolved through:

  • Direct negotiation between authorized representatives
  • Mediation through a mutually agreed mediator
  • Arbitration under the Arbitration and Conciliation Act, 2015
  • Litigation in the courts of New Delhi as a last resort

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. We will notify clients of material changes via email or through our website.

Continued use of our services after such modifications constitutes acceptance of the updated Terms. If you do not agree to modified Terms, you should discontinue use of our services.

Individual Agreements

These Terms supplement but do not replace individual service agreements or Statements of Work (SOWs). In case of conflict, the terms of individual agreements shall prevail.

11. Contact Information

Questions About These Terms?

If you have questions about these Terms and Conditions, please contact us:

Move37 AI Technologies Private Limited
Email: support@move37ai.in
Phone: +91 9810435322
Address: BA 290, Tagore Garden, New Delhi – 110027, India
Website: move37ai.in

Acknowledgment

By using our services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. These Terms constitute the entire agreement between you and Move37 AI Technologies Pvt Ltd regarding your use of our services.